Bawah Reserve Delivery & Shipping

It is very important to provide the correct address during checkout. Please reconfirm that you have included your postal code and unit number (if any) correctly.We shall not be liable for any forms of lost parcels due to incorrect/missing details of address. In this case, no returns or refunds are applicable.For item(s) that are returned to us due to customer’s negligence, customer will have to pay for full postage fees again for us to ship back the parcel to customer.
What kind of payment methods do you accept?For credit/debit cards, we accept Visa, Mastercard and PayPal. For registered accounts in Singapore, we accept PayNow. Do note that payment should be made within 1 hour of purchase. We will release the items should the payment not be received within 1 hour.Payment can be made by entering our Unique Entity Number (UEN) reflected in the payment page when you check out or open your PayNow app to scan the QR code below.

How much is shipping?

Singapore – $5
International – Dependant on total weight of your order

All items are delivered by Speedpost Standard.
*Applicable for parcels up to 30kg and 600mm x 400mm x 300mm.

Delivery typically takes 2-5 working days to reach the address specified in your order. Working days do not include Saturday, Sundays and Public Holidays.

*Due to the outbreak of COVID-19, please expect a possible delay in the processing and delivery of shipments during this period.

In the event of unsuccessful delivery:

  • Standard: Small items will be delivered to a designated POPStation for self-collection within stipulated period stated on your Delivery Advice. Otherwise, re-delivery will be attempted up to 2 times
  • There is no delivery to Changi Airport Transit Lounges, Paya Lebar Airport Communication Centre and other Offshore Islands

 See the full list of restricted areas in Singapore

All items are mailed out via Singpost. You will receive tracking details by email once your order has been shipped and you may track your items here.

*Due to the outbreak of COVID-19, please expect a possible delay in the processing and delivery of shipments during this period.

Please note that some countries do experience limited tracking updates/details. Orders shipped out of Singapore are no longer in our control once it has left Singapore. Customs in respective countries may have different policies which Bawah Reserve has no control over it. Customer may be required to pay duty taxes in their own country due to individual countries’ rules and regulations  Bawah Reserve is not responsible for it. Please check with your local customs office for more information. ** Should you choose to inform the delivery personnel to leave your parcel unattended upon delivery, we bear NO responsibilities to any lost and/or damages to your item(s).

Bawah Reserve reserves the right to change any of the above information without prior notice.